Dear MOMENTICA users,
Thank you for your continuous support! We would like to note that there will be an update to the Terms of Service as follows.
The following amendments will be incorporated to the Terms of Service as of January 24, 2024.
If you do not express your intention to amend or change the revised Terms of Service by the day before the effective date, you will be deemed to have agreed to such revised Terms of Service. If you do not agree to the Terms of Service, you may withdraw your membership (membership withdrawal).
Added clauses in Article 1.1:
(f) “Lemon” means the electronic payment method issued and managed by Levvels in accordance with this Terms, which Users can use within this service to purchase Content, Digital Collectibles, and other items sold by us.
(g) “Digital Collectibles” means digital contents associated with NFTs, created and expressed using digital technology as a core element of creation and representation.
Added Article 3.8:
3.8 Issuance and Use of Lemon.
(a) Issuance of Lemon. Users can receive Lemon issued by us, either by purchasing it or receiving it for free through the following methods:
- (i) Users can purchase “Paid Lemon” by paying the corresponding fee (purchase price) using the payment methods allowed by Levvels. In this case, any fees incurred (including in-app purchase fees) will be borne by the User. We issue Paid Lemon based on the remaining amount after deducting these fees from the amount paid by the user. The purchase price per unit of Paid Lemon is notified or indicated separately to the User on the Paid Lemon charging page or related pages. We reserve the right to limit the frequency and amount of Paid Lemon charges according to legal requirements or our policies.
- (ii) We may provide users with “Free Lemon” without any separate charge. Free Lemon is provided entirely at our discretion and can be discontinued or suspended by us at any time.
(b) Use of Lemon.
- (i) Users can use Lemon within the Services to purchase goods such as Content, Digital Collectibles, etc., sold by us, following the procedures and scope permitted by us for purchasing and paying for them.
- (ii) We may restrict the types and scope of Content and Digital Collectibles that can be purchased with Paid Lemon through notifications or announcements to users. Users must clearly confirm the types and scope of Content and Digital Collectibles available for purchase during Paid Lemon charging.
- (iii) We may restrict the types and scope of Content and Digital Collectibles available for purchase with Free Lemon at our discretion.
- (iv) When users make payments for goods such as Content and Digital Collectibles using Lemon and have both Free and Paid Lemon, Free Lemon will be deducted first. Payment with Paid Lemon will be used next for any remaining amount beyond the scope covered by Free Lemon.
- (v) Based on the premise of (iv), if both Free and Paid Lemon are used for payment, the Lemon with the shorter expiration period is prioritized.
(c) Refund of Lemon.
- (i) Users can request a full refund for any remaining Paid Lemon within 7 days of purchasing such Paid Lemon.
- (ii) If a user requests a refund for any remaining Paid Lemon more than 7 days after purchasing Paid Lemon, we will refund the remaining amount after deducting a refund handling fee of 10% of the Paid Lemon amount or 1 dollar, whichever is greater.
- (iii) Despite (i) and (ii), for Users who purchase Paid Lemon through in-app purchases or other payment functions of app markets (Google Play, App Store, etc.), the refund method, procedure, and policy (including refund handling fees) of the respective app market may apply. Users purchasing Paid Lemon through app markets must be aware of and comply with the refund procedures and policies of the app market, and we do not compensate or settle fees imposed by such app markets.
- (iv) The Free Lemon will not be refunded or paid in cash under any circumstances.
- (v) We may establish a separate refund policy, considering discounts on Paid and Free Lemon. This separate refund policy will be easily accessible and clearly displayed to users before purchasing Paid or Free Lemon.
(d) Transfer of Lemon. Users cannot transfer, lend, or use Lemon for collateral purposes unless required by law or expressly permitted by us.
(e) Expiration and Deletion of Lemon.
- (i) The validity period of Paid Lemon is five years from the User's last use or purchase date and expires upon expiration of this period.
- (ii) Free Lemon expires when the validity period specified and notified individually by us expires. Free Lemon is provided for free and shall no longer be in effect upon expiration of this validity period, without any right for the User to demand compensation or a refund.
- (iii) If a User wishes to withdraw from the Services, they must use all the Lemon they possess or proceed with a refund within the scope allowed by (c). If a User withdraws without using or refunding the Lemon they possess, all such Lemon will be forfeited, and even if they rejoin after withdrawal, the forfeited Lemon will not be restored, compensated, or repaid.
(f) To comply with legal obligations or anti-money laundering purposes, among other reasons, we may temporarily or permanently suspend or stop the use or refund of Lemon by Users within the extent permitted by law. In such cases, we will notify and inform Users in advance, unless prohibited by law or unavoidable circumstances.
Added Special Rules on Japanese Users
3. Refund of Lemon. Notwithstanding Section 3.8 paragraph(c), Lemon will not be refunded or paid in cash.
4. Expiration and Deletion of Lemon. Notwithstanding Section 3.8 paragraph(e)(i), the validity period of Paid Lemon is 180 days from the User's last purchase date and expires upon expiration of this period.