This is MOMENTICA, the ever-glowing moments of your beloved.
We would like to sincerely apologize as we confirmed there was an error in the winner selection process for the ‘with Captain Hwang🍑 Mission Event’. It has come to our attention that users who were not eligible were included in the draw.
On January 5, users who purchased HWANG MIN HYUN's “<UNVEIL> IN SEOUL” TAKE and participated in the event with that TAKE were eligible for the draw but it has been confirmed that users who only owned the Welcome Pack without making a purchase and participated using such Welcome Pack during the mission, were also included in the draw.
We will redraw the winner again with the correct eligible participants and let the winners know separately.
We sincerely apologize to users who have shown their love for MOMENTICA for any inconvenience caused.
We will use our best efforts to provide a more fair event process in the future and will continue to pay close attention to the valuable opinions of our users.
Once again, we sincerely apologize to all users for any inconvenience.
[2024 Official Season’s Greeting Winners]
A separate e-mail will be sent to the winner of the event. Please be sure to check your inbox of the e-mail account used to register on MOMENTICA and provide shipping information to receive the event prizes.
Additionally, for those who have completed all the missions, 'HWANG MIN HYUN's Note + Voice TAKE' will be provided in January. Please check the delivered gifts through the following method.
[How to claim your gift from ‘with Captain Hwang🍑 Mission Event’]
Once the HWANG MIN HYUN's Note + Voice TAKE has arrived, a push notification will be sent. You can check the provided gift through the following method.
- Tap on HWANG MIN HYUN's Note + Voice TAKE gift arrival push notification > Confirm
- MOMENTICA > Gear Icon (Notification) > Confirm
[Recipients of HWANG MIN HYUN's Note + Voice TAKE]
We congratulate you again and express our gratitude to all participants of the event!
Cherish your precious moments with HWANG MIN HYUN at MOMENTICA.
*The collected information will be used for delivery of the goods, and will be disposed of within one month after delivery of event prizes.
*MOMENTICA cannot be held liable for any withdrawal or cancellation of rewards due to omission or erroneous submission of personal information, changes in contact information (e-mail), deletion of posts or accounts.
*Prizes will be canceled if the winner does not confirm to claim the prize before the shipping date (January 19, 2024 11:59 AM KST).
*Event prizes may not be shipped again in the case of misdelivery due to errors in the provided shipping information.
*If a user wishes to forfeit the prize, all rights to the event results and resulting prize will be automatically forfeited.
*For other inquiries regarding the event, please contact MOMENTICA's Customer Support at firstname.lastname@example.org.