Hello,
This is MOMENTICA, the ever-glowing moments of your beloved.
Congratulations on winning the MOMENTICA x CSR video call fansign event!
Please check the event guidelines.
*Please check the email of the social account you used to sign up for MOMENTICA.
*The exact fansign event time will be individually notified via email.
[Event Guidelines]
- This event will happen on KakaoTalk's FaceTalk, so make sure you have a phone that can use KakaoTalk.
- The Video Call Fansign Event lasts a total of 1 minutes 30 seconds per member.
- A test call will be conducted before the event to check the connection status. Please check the test call schedule notified in the email.
[Note to winners]
- Only winners can join the event. If someone else joins or more than two people participate in the video call, the call may be automatically ended by the staff.
- If you do not answer the call more than three times, the event will not proceed.
- During the event, participation may be restricted if the conversation is deemed inappropriate.
- Video calls will go by winners' order, switching to the next member or ending if the time limit is reached.
- The poster will be shipped separately to the winners.
- This event is subject to change or cancellation due to circumstances of the organizer or the artist.
- If you have been notified as a winner of the event, but have not received an e-mail, please contact MOMENTICA’s Customer Support at momentica_support@levvels.com.
For other inquiries regarding the event, please contact MOMENTICA's Customer Support at momentica_support@levvels.com.