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  3. Refund

Refund

  • Q1. I would like to cancel my refund request.
  • Q2. Can I request a partial refund from the estimated refund amount?
  • Q3. I don’t have a bank account in my name. Can I receive the refund through a family member’s account?
  • Q4. When can I expect to receive my refund?
  • Q5. I want to change my refund information (bank account number or phone number).
  • Q6. Can I get a refund for TAKEs received for free through events?
  • Q7. Can I get a refund for a TAKE I’ve already downloaded? Is the TAKE I currently own eligible for a refund?
  • Q8. I’d like to use my remaining paid Lemons and Shuffle Tickets instead of requesting a refund.
  • Q9. The refund is marked as completed, but I haven’t received the payment yet.
  • Q10. Are paid Shuffle Tickets refundable after downloading a TAKE?
  • Q11. I applied for TAKE download. Can I request a refund only for my remaining paid Lemons?
  • Q12. I made the purchase under a family member’s name. Can I receive the refund instead?
  • Q13. How was my refund amount calculated?
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